MyMerchantView®

The MyMerchantView® product is an innovative Internet-based service that makes a wide variety of merchant bankcard account information available to you through your own personal computer.

The market shift within the payment processing industry is driven by the demand for information spawned by the Internet revolution. MyMerchantView® provides merchants with an opportunity to interact with an enormous database of payment processing information. They pick-and-choose the information they need - anytime, anywhere. In comparison, the outlet statement is a relic of the past because it is a monthly financial summary without supporting financial detail. Paper outlet statements, chargeback debit advices, media retrieval requests, funding notification forms and reject notices are all being replaced by MyMerchantView®.

MyMerchantView.net is an interactive web site that delivers payment processing information to merchants. It provides increased financial control and simplifies back office tasks, such as:

sales audit bill-back analysis fraud investigation media retrieval processing

checking account reconciliation historical/trend analysis cardholder/customer inquiries charge-back investigation

MyMerchantView® is an ideal tool for maintaining control of the business operation. The fundamental need for maintaining control can not be isolated to a large business or small business. As a result, MyMerchantView® can benefit almost any merchant.

It provides:

• Improves financial and operational control
• Improves efficiency and productivity
• Simplifies bookkeeping and reduces time for performing back office tasks
• Fast and easy to use

Among MyMerchantView® benefits are:

• Daily updates to large system files on a Host computer
• All system files are accessible by the merchant in an interactive manner
• Displays cardholder transaction detail for all card products
• Data from multiple outlets are displayed on a single report
• Download information to a spreadsheet software package
• Dynamic sorting and subtotaling (available in 2002)
• Built-in handy and simple instructions

Specifications:

The MyMerchantView® web site is accessible via the Internet. The options for connecting to the product are presented below:

• Internet Service Provider - An Internet Service Provider (ISP) is a company that provides direct access to the Internet. The connection to the Internet can be dial-up (analog) or a high-speed digital service. Any business that wants to connect to the Internet is required to contract with an ISP.
• Enterprise Internet Network - A large number of merchants have their own LAN. Most organizations use their LAN in conjunction with an Internet Service Provider to deliver high-speed Internet service to their employees.

The minimum hardware and software requirements for accessing MyMerchantView® are:

• Personal Computer
• Web Browser (Microsoft® Explorer 5.0 or higher and Netscape®Navigator 6.0 or higher)
• Internet Service Provider (Depending on the current network configuration of your personal computer, an Internet Service Provider may not be required)
• Modem (Depending on the current network configuration of your personal computer, a modem may not be required)

Getting Started:
MyMerchantView® makes a wide variety of merchant bankcard account information available to you through your PC. Call a Pacific Capital Bancorp Merchant Services Sales Consultant at 1-866-571-0314 or contact us online today to get started.

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